Coming out of COVID?
Kevin Moss is a Christian Heritage trustee and PhD candidate in intellectual history. Like most organisations, the implications of some kind of post-COVID-19 reboot for a charity I support are enormous. Running a visitor centre, where people have the temerity to move about, requires immensely detailed precautionary measures. Visitors have the right to feel safe, but so do our staff, and therefore how does one introduce sufficient structure and control to limit undesirable social contact, when the whole point of the exercise is to welcome people and interact positively, constructively with them? That’s not going to happen whilst wearing hazmat suits, or by steadfastly hiding behind polycarbonate screens, or by spraying anti-viral agents on anything that has a pulse. And so, we plan, we plan . . . The precise content of new instructional signage. The location of the automatic hand-sanitiser dispenser. The types of masks to be stocked, and who gets to wear them. How we get people in and out of the Visitor Centre through the same door, whilst at the same time minimising contact. How we manage movement around an open, round, internal space. How we deploy new signage or barriers without at the same time completely vandalising the unique experience...